Shipping & Delivery Policy
Thank you for visiting and shopping at www.babyllama.co.uk
Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
We ship most orders (SMALL AND MEDIUM PARCELS) via Royal Mail and you can choose from the following options:
- Standard Delivery (up to 3 working days) - £3.50
- Royal Mail Tracked - this service provides tracking details & sms/e-email notifications (up to 3 working days) - £4.50
- Next Day Delivery (all orders placed before 11am) - £5.50
LARGE PARCELS (bedding sets, sleeping nests etc) are delivered by Hermes (up to 3 working days)
FREE standard delivery for all order over £50 (only applicable to mainland UK.)
It is possible to COLLECT your parcel free of charge in Manchester, Lancashire
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email once your order has shipped.
INTERNATIONAL SHIPPING POLICY
We will be happy to ship outside the U.K. Please contact us directly for a quote.