Shipping & Delivery Policy

SHIPPING POLICY

Thank you for visiting and shopping at www.babyllama.co.uk

Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY 

  • All orders are processed within 1-2 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

We ship most orders (SMALL AND MEDIUM PARCELS) via Royal Mail and you can choose from the following options:

  • Standard Delivery (up to 3 working days) - £3.50
  • Royal Mail Tracked - this service provides tracking details & sms/e-email notifications (up to 3 working days) - £4.50
  • Next Day Delivery (all orders placed before 12pm) - £5.50

LARGE PARCELS (bedding sets, sleeping nests etc) are delivered by Hermes (up to 3 working days)

FREE standard delivery for all order over £50 (only applicable to mainland UK.)
It is possible to COLLECT your parcel free of charge in Manchester, Lancashire

SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email once your order has shipped.

INTERNATIONAL SHIPPING POLICY
We will be happy to ship outside the U.K. Please contact us directly for a quote.